The USPS job application process can be challenging due to its multiple steps and strict requirements. Applicants must navigate an often confusing online job portal, where search glitches can cause missed opportunities. The postal exam is a major hurdle, as high scores are required to advance, and failing means waiting a year to retake it. Many candidates are disqualified due to small mistakes in their application or eCareer profile. Staying informed, preparing for the exam, and following instructions carefully are key to successfully landing a USPS job.

1. Incomplete or Inaccurate Application
   • Many applicants fail to complete all required fields or provide incorrect information. Double-check your application before submission to ensure accuracy, especially personal details and job history.
2. Not Meeting Eligibility Requirements
   • Applicants sometimes overlook basic qualifications, such as age, citizenship, and selective service registration (for males). Review the job posting carefully to ensure you meet all requirements before applying.
3. Failing the Postal Assessment (473/474-477)
   • The USPS assessments are crucial to getting hired, and many applicants fail due to lack of preparation. Practice with sample questions, time yourself, and understand the types of questions asked.
4. Not Monitoring Email for Next Steps
   • USPS communicates primarily through email, and some applicants miss important notifications about assessments, interviews, or background checks. Regularly check your inbox and spam folder for updates.
5. Ignoring Job Posting Deadlines
   • Some applicants start an application but fail to submit it before the deadline. Since USPS jobs can close quickly due to high demand, apply as soon as possible and submit all required documents on time.

To help you avoid these mistakes and improve your chances of successfully getting hired by USPS, follow these steps:

1. Ensure Your Application is Complete and Accurate

• Double-check that all fields are filled out correctly before submitting.
• Review your work history and make sure it aligns with USPS requirements.
• Verify your contact information, as this is how USPS will reach out to you.

2. Confirm Eligibility Before Applying

• Review the job listing carefully and ensure you meet all basic requirements:
• • At least 18 years old (or 16 with a high school diploma).
  • U.S. citizen or permanent resident.
  • Selective Service registration (for males born after Dec. 31, 1959).
  • Pass a criminal background check and drug screening.

3. Prepare for the Postal Assessment

• Identify which USPS assessment applies to the position:
  • Assessment 474 – Mail Carrier jobs.
  • Assessment 475 – Mail Handler jobs.
  • Assessment 476 – Clerk jobs.
  • Assessment 477 – Customer Service Associate jobs.
• Practice with sample questions and timed assessments to get familiar with the format.
• USPS assessment invitations are time-sensitive—complete them ASAP (usually within 72 hours).

4. Check Your Email Regularly

• USPS contacts applicants via email about next steps, including assessments, interviews, and job offers.
• Check your spam/junk folder often to avoid missing important messages.
• Respond promptly to all USPS requests to keep your application moving forward.

5. Submit Your Application Early

• USPS job postings can close quickly when enough applications are received.
• Apply as soon as you find an open position to increase your chances.
• Have necessary documents ready, like a resume, work history, and identification.

Our hiring assistance program is designed to assist you during the application process to ensure you avoid making these mistakes. Our step by step guide walks you through the application process and we provide practice assessments to help you prepare for the required assessment. Register today to get started!